Many organizations and not-for-profit businesses can benefit from team building workshops and focused customer service training.
Your staff will learn how to communicate with customers in a way that the customer feels heard, understood, and valued. They’ll also learn how to problem solve and meet customer/client needs while still upholding the company’s guidelines and goals.
Popular Workshop Topics
- Setting boundaries
- Team building
- Communication skills
- Dealing with problem situation / clients
Workshops can be located on-site and customized to suit your specific needs.